PURPOSE

• Prepare food products for customers, maintaining the highest level

of product quality and cleanliness.

• Responsible for cleaning and sanitation of food preparation area,

storage areas, including interior and exterior of restaurant, equipment

and utensils.

• Provides prompt and efficient service to customers, in a courteous

and friendly manner, to exceed customer expectations in an effort to

provide 101 % customer satisfaction.

PRINCIPLE ACCOUNTABILITIES & MEASURES

• Customer Focus

Consistently smiles and greets customers properly.

Maintains eye contact and gives customer complete attention, and always meets service times.

• Following Procedures

Always follows procedures and policies, and helps to minimize waste.

Practices safety & security standards and behaviors.

• Teamwork

Helps others without being asked.

Completes additional duties in a cheerful manner.

Works well with other associates.

• Initiative & Productivity

Is productive on assigned station, seeks to learn additional stations, and helps to train other associates.

Find things to do during slow times.

• Attendance & Appearance

Maintains a neat, well-groomed, and professional appearance.

Is always in uniform.

Arrives on time for work and is flexible to scheduling.

Follows uniform guidelines in the ‘Standards Library’.