- Prepare food products for customers, maintaining the highest level
of product quality and cleanliness.
- Responsible for cleaning and sanitation of food preparation area,
storage areas, including interior and exterior of restaurant, equipment
- Provides prompt and efficient service to customers, in a courteous
and friendly manner, to exceed customer expectations in an effort to
provide 101 % customer satisfaction.
PRINCIPLE ACCOUNTABILITIES & MEASURES
- Customer Focus
Consistently smiles and greets customers properly.
Maintains eye contact and gives customer complete attention, and always meets service times.
- Following Procedures
Always follows procedures and policies, and helps to minimize waste.
Practices safety & security standards and behaviors.
Helps others without being asked.
Completes additional duties in a cheerful manner.
Works well with other associates.
- Initiative & Productivity
Is productive on assigned station, seeks to learn additional stations, and helps to train other associates.
Find things to do during slow times.
- Attendance & Appearance
Maintains a neat, well-groomed, and professional appearance.
Is always in uniform.
Arrives on time for work and is flexible to scheduling.
Follows uniform guidelines in the ‘Standards Library’.