Marketing operations coordinator

The Marketing Operations Coordinator is responsible for coordinating and executing brand campaigns, managing operational marketing requirements, and overseeing associative and institutional sponsorships.

Main Duties and Responsibilities:

• Campaign Coordination - Manage and monitor brand campaigns with agencies, ensuring alignment with brand strategy and execution at restaurant level.
• Restaurant Liaison - Act as the central contact for restaurant teams, addressing marketing needs and ensuring delivery of tailored solutions.
• Sponsorship Management - Oversee associative and institutional sponsorship requests, evaluate opportunities, and coordinate sponsorship activations.
• Consumer Complaints - Analyse consumer complaints, producing monthly dashboards for restaurants and proposing corrective actions.
• Sales & Budget Reporting - Track and report sales vs. budget, highlighting gaps and opportunities for improvement.
• Distribution Channel Reporting - Monitor and report on sales performance across distribution channels, identifying trends and areas for growth.
• Competitor Analysis - Conduct regular competitor analysis to inform strategic and operational decisions.
• Promotional Material & Athlete Support - Coordinate the ordering, delivery, and tracking of promotional material and sponsorship kits.

Profile:

• Bachelor’s degree in marketing, Business Administration, or related field.
• 4–6 years in marketing operations, sponsorship, or brand activation.
• Experience with agency management and consumer-facing brands (QSR, retail, FMCG preferred).
• Must possess a valid car driving license.

Key Competencies:

• Ability to work independently and in a team environment.
• Strong organisational and project management skills.
• Excellent written and verbal communication (French & English)
• Strong analytical and problem-solving skills.
• The ability to adapt to changing circumstances, be flexible and open-minded, and find new and creative solutions.