HR OFFICER

We’re on the lookout for an energetic and talented HR Officer to join our team! In this role, you’ll be the HR partner for our restaurants across the island, providing hands-on support and expert guidance. We’re seeking someone proactive and resourceful – a self-starter who can work independently and excel in a fast-paced, high-energy environment, and enjoy working in a big, dynamic team where collaboration is everything.

WHAT YOU WILL DO? (main duties and responsibilities)

  • Deliver end-to-end HR support to assigned KFC restaurants – from recruitment and onboarding to performance management, employee relations, and training
  • Partner with Area Coaches and Restaurant General Managers to create a positive and high-performing workplace by providing a proximity service and keeping communication open, clear, and constant.
  • Turn data into powerful insights: lead the way in generating HR reports and analytics, using data to spot trends, measure impact, and guide smarter people decisions across the business.
  • Drive HR initiatives – actively contribute to rolling out projects, policies, and procedures that enhance our people experience.
  • Manage the numbers that matter – support budget planning, salary forecasting, and benefits cost analysis to keep HR operations efficient.
  • Keep things running smoothly – oversee attendance management and payroll to guarantee accurate, on-time salary payments.
  • Empower leaders and teams – support managers in performance reviews while providing coaching and constructive feedback to employees.

WHAT WE ARE LOOKING FOR ?

  • A people-first mindset with a strong passion for HR.
  • Energy, adaptability, and the ability to stay one step ahead in a fast-moving environment
  • Self-driven yet collaborative – able to work independently while thriving in a big, dynamic team.
  • Master multitasker – skilled at juggling priorities and keeping things on track in a fast-paced environment.
  • Clear communicator – listens actively, speaks with impact, and connects with people at all levels.
  • Data-savvy problem solver – strong analytical mindset with the ability to translate insights into solutions.
  • Agile and creative – adaptable to change, flexible in approach, and ready to think outside the box.

PROFILE REQUIREMENTS

  • Bachelor’s degree in HR or related field
  • 3 years of experience in human resources. (hospitality/retail/QSR experience is a plus)
  • Well versed with employment Labour laws.
  • Knowledge in employee compensation and benefits would be an advantage.
  • Must possess vehicle and a valid car driving license.
PERSONAL DETAILS
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